tag:status.cab.se,2005:/historyCAB Group AB Status - Incident History2024-03-28T13:51:22+01:00CAB Group ABtag:status.cab.se,2005:Incident/203582872024-03-26T08:22:57+01:002024-03-26T08:22:57+01:00CAB Repair - Operational information<p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>08:22</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>07:43</var> CET</small><br><strong>Investigating</strong> - CAB Repair failure<br /><br />Currently we have a failure in CAB Repair. We apologize for the inconvenience that this may cause and are working to resolve this as soon as possible.<br /><br />The failure affects all markets<br /><br />We will update this incident continuously.<br /><br />Kind regards<br />CAB</p>tag:status.cab.se,2005:Incident/203095262024-03-20T13:45:21+01:002024-03-20T13:45:21+01:00Damage Inspection Booking - Operational information<p><small>Mar <var data-var='date'>20</var>, <var data-var='time'>13:45</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>20</var>, <var data-var='time'>13:29</var> CET</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Mar <var data-var='date'>20</var>, <var data-var='time'>12:50</var> CET</small><br><strong>Investigating</strong> - Damage Inspection Booking and CAB Plan Web Administrator is not accessible<br /><br />Currently we have a failure in Damage inspection Booking and CAB Plan Web Administrator . We apologize for the inconvenience that this may cause and are working to resolve this as soon as possible.<br /><br /><br />The failure affects all markets.<br /><br /><br />We will update this incident continuously.<br /><br />Kind regards<br />CAB</p>tag:status.cab.se,2005:Incident/203078122024-03-20T10:25:20+01:002024-03-20T10:25:20+01:00CABAS & CAB Plan - Operational information<p><small>Mar <var data-var='date'>20</var>, <var data-var='time'>10:25</var> CET</small><br><strong>Resolved</strong> - CABAS and CAB Plan failure<br /><br />We have now solved the problem causing the failure in CABAS & CAB Plan and we are monitoring the results of that. We apologize for the inconvenience that this may have caused. <br /><br />Kind regards<br />CAB</p><p><small>Mar <var data-var='date'>20</var>, <var data-var='time'>10:14</var> CET</small><br><strong>Identified</strong> - Incident in CABAS & CAB Plan<br /><br />The cause of incident in CABAS & CAB Plan is now identified and we are working to resolve the problem as soon as possible.<br />The log in works but takes longer time than usual.<br /><br />We will update this incident continuously.<br /><br />Kind regards<br />CAB</p><p><small>Mar <var data-var='date'>20</var>, <var data-var='time'>08:14</var> CET</small><br><strong>Investigating</strong> - Incident in CABAS<br /><br />Currently we have an incident in CABAS which affect the performance and/or availability. We apologize for the inconvenience that this may cause and are working to resolve this as soon as possible.<br /><br />At the moment it's not possible to log in to CABAS or CAB Plan<br /><br />We will update this incident continuously.<br /><br />Kind regards<br />CAB</p>tag:status.cab.se,2005:Incident/203078182024-03-20T10:19:10+01:002024-03-20T10:19:10+01:00MEPS - Operational information<p><small>Mar <var data-var='date'>20</var>, <var data-var='time'>10:19</var> CET</small><br><strong>Resolved</strong> - The problem has been fixed and you can now work in MEPS as usual again. We apologize for any inconvenience this may have caused you. <br /><br />Please contact MEPS Support if you have any questions. <br /><br />Kind regards<br /><br />CAB</p><p><small>Mar <var data-var='date'>20</var>, <var data-var='time'>08:16</var> CET</small><br><strong>Investigating</strong> - There are issues with using MEPS at the moment. We apologize for this and are working to solve the problem as soon as possible. <br />At the moment it is not possible to log in to MEPS.<br /><br />The problem affects users in all markets. <br />We will keep you updated.<br /><br />Kind regards<br /><br />CAB</p>tag:status.cab.se,2005:Incident/202149692024-03-16T09:45:23+01:002024-03-16T09:45:23+01:00CSP: Technical update of CSP platform.<p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>09:45</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>08:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>14:21</var> CET</small><br><strong>Scheduled</strong> - We will release a technial version of 24.2 of CSP (CABAS and CAB Plan). There will be no changes to CSP code, only underlaying platform updates.<br /><br />How will this affect me as a user?<br /><br />Will the system be available during the release?<br />- No<br />Will the release force a restart of the CSP client?<br />- No<br />Will the release require download of a new CSP client?<br />- No<br /><br />Please note ! The downtime of the system is approximate and may be prolonged, but it will be available as soon as the release is complete.</p>tag:status.cab.se,2005:Incident/202314242024-03-13T08:36:39+01:002024-03-13T08:36:39+01:00MEPS - Operational information<p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>08:36</var> CET</small><br><strong>Resolved</strong> - The problem has been fixed and you can now work in MEPS as usual again. We apologize for any inconvenience this may have caused you. <br /><br />Please contact MEPS Support if you have any questions. <br /><br />Kind regards<br /><br />CAB</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>07:58</var> CET</small><br><strong>Investigating</strong> - There are slowness issues when using MEPS at the moment. We apologize for this and are working to solve the problem as soon as possible. <br /><br />The problem affects users in all markets. <br />We will keep you updated.<br /><br />Kind regards<br /><br />CAB</p>tag:status.cab.se,2005:Incident/202222112024-03-12T22:34:19+01:002024-03-12T22:34:19+01:00CSP Release 24.2.3 (Patch)<p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>22:34</var> CET</small><br><strong>Completed</strong> - CSP 24.2.3 is up and running in production.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>21:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>08:28</var> CET</small><br><strong>Scheduled</strong> - We are deploying a patch to fix the following main problems:<br />- Fixes for VIN-code functionality<br /><br />How will this affect me as a user?<br /><br />Will the system be available during the patch?<br />- No<br />Will the patch force a restart of the CSP client?<br />- Yes<br />Will the patch require download of a new CSP client?<br />- Yes, it is not possible to run the old version after the patch.<br /><br />For organisations running the CSP client as a centrally installed system with remote access, your service provider must download and install the patched version before the new version will be available for you as a user. <br /><br />*) CSP stands for CAB Service Platform. The CSP client is the application containing CABAS and CAB Plan that is installed and run on the users local computers.</p>tag:status.cab.se,2005:Incident/202251072024-03-12T16:21:21+01:002024-03-12T16:21:21+01:00MEPS - Operational information<p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>16:21</var> CET</small><br><strong>Resolved</strong> - The problem has been fixed and you can now work in MEPS as usual again. We apologize for any inconvenience this may have caused you. <br /><br />Please contact MEPS Support if you have any questions. <br /><br />Kind regards<br /><br />CAB</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>14:43</var> CET</small><br><strong>Investigating</strong> - There are issues with slowness when using MEPS at the moment. We apologize for this and are working to solve the problem as soon as possible. <br /><br />The problem affects users in all markets. <br />We will keep you updated.<br /><br />Kind regards<br /><br />CAB</p>tag:status.cab.se,2005:Incident/201060512024-02-29T14:23:43+01:002024-02-29T14:23:43+01:00Operational information - Auto Reply<p><small>Feb <var data-var='date'>29</var>, <var data-var='time'>14:23</var> CET</small><br><strong>Resolved</strong> - We have now solved the problem causing the failure in Auto Reply and we are monitoring the results of that. We apologize for the inconvenience that this may have caused. <br /><br />Kind regards<br />CAB</p><p><small>Feb <var data-var='date'>29</var>, <var data-var='time'>12:18</var> CET</small><br><strong>Investigating</strong> - Auto Reply failure<br /><br />Currently we have a failure in Auto Reply. We apologize for the inconvenience that this may cause and are working to resolve this as soon as possible.<br /><br />We will update status regarding this incident continuously.<br /><br />Kind regards<br />CAB</p>tag:status.cab.se,2005:Incident/201057862024-02-29T11:55:25+01:002024-02-29T11:55:25+01:00CABAS - Operational information<p><small>Feb <var data-var='date'>29</var>, <var data-var='time'>11:55</var> CET</small><br><strong>Resolved</strong> - CABAS failure<br /><br />We have now solved the problem causing the failure in CABAS and we are monitoring the results of that. We apologize for the inconvenience that this may have caused. <br /><br />Kind regards<br />CAB</p><p><small>Feb <var data-var='date'>29</var>, <var data-var='time'>11:43</var> CET</small><br><strong>Investigating</strong> - Incident in CABAS affecting AutoReply<br /><br />Currently we have an incident in CABAS which affect the performance and/or availability. We apologize for the inconvenience that this may cause and are working to resolve this as soon as possible.<br /><br />No estimates are being sent to AutoReply for evaluation at the moment. <br /><br />We will update this incident continuously.<br /><br />Kind regards<br />CAB</p>tag:status.cab.se,2005:Incident/200286192024-02-21T21:54:24+01:002024-02-21T21:54:24+01:00CSP Release 24.2.2 (Patch)<p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>21:54</var> CET</small><br><strong>Completed</strong> - CSP patch 24.2.2 is up and running in production.</p><p><small>Feb <var data-var='date'>21</var>, <var data-var='time'>21:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>20</var>, <var data-var='time'>13:12</var> CET</small><br><strong>Scheduled</strong> - We are deploying a patch to fix the following main problems:<br />- Missing language support in Parts catalogue<br />- Fixes for internal use, minor bug fixes and performance improvements<br /><br />How will this affect me as a user?<br /><br />Will the system be available during the patch?<br />- No<br />Will the patch force a restart of the CSP client?<br />- Yes<br />Will the patch require download of a new CSP client?<br />- Yes, it is not possible to run the old version after the patch.<br /><br />For organisations running the CSP client as a centrally installed system with remote access, your service provider must download and install the patched version before the new version will be available for you as a user. <br /><br />*) CSP stands for CAB Service Platform. The CSP client is the application containing CABAS and CAB Plan that is installed and run on the users local computers.</p>tag:status.cab.se,2005:Incident/200189342024-02-19T11:19:44+01:002024-02-19T11:19:44+01:00CABAS - Operational information<p><small>Feb <var data-var='date'>19</var>, <var data-var='time'>11:19</var> CET</small><br><strong>Resolved</strong> - CABAS failure<br /><br />We have now solved the problem causing the failure in CABAS and we are monitoring the results of that. We apologize for the inconvenience that this may have caused. <br /><br />Kind regards<br />CAB</p><p><small>Feb <var data-var='date'>19</var>, <var data-var='time'>10:25</var> CET</small><br><strong>Identified</strong> - Incident in CABAS<br /><br />The cause of incident in CABAS is now identified and we are working to resolve the problem as soon as possible.<br /><br />We will update this incident continuously.<br /><br />Kind regards<br />CAB</p><p><small>Feb <var data-var='date'>19</var>, <var data-var='time'>10:06</var> CET</small><br><strong>Investigating</strong> - Incident in CABAS affecting Auto Reply<br /><br />Currently we have an incident in CABAS which affect the performance and/or availability. We apologize for the inconvenience that this may cause and are working to resolve this as soon as possible.<br /><br />No estimates are being sent to Auto Reply for evaluation at the moment<br /><br />We will update this incident continuously.<br /><br />Kind regards<br />CAB</p>tag:status.cab.se,2005:Incident/199909272024-02-15T12:04:18+01:002024-02-15T12:04:18+01:00MEPS - Operational information<p><small>Feb <var data-var='date'>15</var>, <var data-var='time'>12:04</var> CET</small><br><strong>Resolved</strong> - The problem has been fixed and you can now work in MEPS as usual again. We apologize for any inconvenience this may have caused you. <br /><br />Please contact MEPS Support if you have any questions. <br /><br />Kind regards<br /><br />CAB</p><p><small>Feb <var data-var='date'>15</var>, <var data-var='time'>11:47</var> CET</small><br><strong>Investigating</strong> - There are problems using MEPS at the moment. We apologize for this and are working to solve the problem as soon as possible. <br /><br />The problem affects users in all markets. <br />We will keep you updated.<br /><br />Kind regards<br /><br />CAB</p>tag:status.cab.se,2005:Incident/199897242024-02-15T08:36:08+01:002024-02-15T08:36:08+01:00MEPS - Operational information<p><small>Feb <var data-var='date'>15</var>, <var data-var='time'>08:36</var> CET</small><br><strong>Resolved</strong> - The problem has been fixed and you can now work in MEPS as usual again. We apologize for any inconvenience this may have caused you. <br /><br />Please contact MEPS Support if you have any questions. <br /><br />Kind regards<br /><br />CAB</p><p><small>Feb <var data-var='date'>15</var>, <var data-var='time'>08:16</var> CET</small><br><strong>Investigating</strong> - There are some slowness in MEPS at the moment. We are sorry for this and are working to solve the problem as soon as possible. <br /><br />The error affects users in all markets. <br />We will keep you updated.<br /><br />Kind regards<br /><br />CAB</p>tag:status.cab.se,2005:Incident/199740222024-02-14T21:31:13+01:002024-02-14T21:31:13+01:00CSP Release 24.2.1 (Patch)<p><small>Feb <var data-var='date'>14</var>, <var data-var='time'>21:31</var> CET</small><br><strong>Completed</strong> - CSP patch 24.2.1 is now up and running in the production environment!</p><p><small>Feb <var data-var='date'>14</var>, <var data-var='time'>21:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>13</var>, <var data-var='time'>11:50</var> CET</small><br><strong>Scheduled</strong> - We are deploying a patch to fix the following main problems:<br />- Resolved the issue that prevented backdating of commission status changes.<br />- Minor bug fixes <br /><br />How will this affect me as a user?<br /><br />Will the system be available during the patch?<br />- No<br />Will the patch force a restart of the CSP client?<br />- Yes<br />Will the patch require download of a new CSP client?<br />- Yes, it is not possible to run the old version after the patch.<br /><br />For organisations running the CSP client as a centrally installed system with remote access, your service provider must download and install the patched version before the new version will be available for you as a user. <br /><br />*) CSP stands for CAB Service Platform. The CSP client is the application containing CABAS and CAB Plan that is installed and run on the users local computers.</p>tag:status.cab.se,2005:Incident/199835282024-02-14T14:18:49+01:002024-02-14T14:18:49+01:00MEPS - Operational information<p><small>Feb <var data-var='date'>14</var>, <var data-var='time'>14:18</var> CET</small><br><strong>Resolved</strong> - The problem has been fixed and you can now work in MEPS as usual again. We apologize for any inconvenience this may have caused you. <br /><br />Please contact MEPS Support if you have any questions. <br /><br />Kind regards<br /><br />CAB</p><p><small>Feb <var data-var='date'>14</var>, <var data-var='time'>14:06</var> CET</small><br><strong>Investigating</strong> - There are some slowness when using MEPS at the moment. We are sorry for this and are working to solve the problem as soon as possible. <br /><br />The error affects users in all markets. <br />We will keep you updated.<br /><br />Kind regards<br /><br />CAB</p>tag:status.cab.se,2005:Incident/199109182024-02-10T14:32:18+01:002024-02-10T14:32:18+01:00CSP Release 24.2<p><small>Feb <var data-var='date'>10</var>, <var data-var='time'>14:32</var> CET</small><br><strong>Completed</strong> - CSP 24.2 is up and running in the production environment!</p><p><small>Feb <var data-var='date'>10</var>, <var data-var='time'>08:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>10:31</var> CET</small><br><strong>Scheduled</strong> - We will release version 24.2 of CSP (CABAS and CAB Plan). See release notes for detailed information (available from 2024-02-08 via the "Release information" icon in CABAS/CAB Plan and then under the CAB Support tab).<br /><br />How will this affect me as a user?<br /><br />Will the system be available during the release?<br />- No<br />Will the release force a restart of the CSP client?<br />- Yes<br />Will the release require download of a new CSP client?<br />- Yes, it is not possible to run the old version after the release.<br /><br />Please note ! The downtime of the system is approximate and may be prolonged, but it will be available as soon as the release is complete.</p>tag:status.cab.se,2005:Incident/199117662024-02-05T14:29:17+01:002024-02-05T14:29:17+01:00MEPS - Operational information<p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>14:29</var> CET</small><br><strong>Resolved</strong> - The problem has been fixed and you can now work in MEPS as usual again. We apologize for any inconvenience this may have caused you. <br /><br />Please contact MEPS Support if you have any questions. <br /><br />Kind regards<br /><br />CAB</p><p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>12:47</var> CET</small><br><strong>Investigating</strong> - There are problems with using MEPS at the moment. We are sorry for this and are working to solve the problem as soon as possible. <br /><br />The error affects users in all markets. <br />We will keep you updated.<br /><br />Kind regards<br /><br />CAB</p>tag:status.cab.se,2005:Incident/198939342024-02-01T10:06:19+01:002024-02-02T16:11:13+01:00MEPS - Operational information<p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>10:06</var> CET</small><br><strong>Resolved</strong> - During Thursday 1st of February at 10:00 AM we had intermittent issues in MEPS. The problem was fixed around 10:06 AM. <br />We apologize for any inconvenience this may have caused you. <br /><br />Please contact MEPS Support if you have any questions. <br /><br />Kind regards<br /><br />CAB</p>tag:status.cab.se,2005:Incident/198740752024-01-31T11:55:50+01:002024-01-31T11:55:50+01:00MEPS - Operational information<p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>11:55</var> CET</small><br><strong>Resolved</strong> - The problem has been fixed and you can now work in MEPS as usual again. We apologize for any inconvenience this may have caused you. <br />Affected live assignments will still have to be fixed. <br /><br />Please contact MEPS Support if you have any questions. <br /><br />Kind regards<br /><br />CAB</p><p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>10:28</var> CET</small><br><strong>Investigating</strong> - There are problems with taking decisions on calculations in MEPS at the moment. We are sorry for this and are working to solve the problem as soon as possible. <br /><br />The error affects users in all markets. <br />We will keep you updated.<br /><br />Kind regards<br /><br />CAB</p>tag:status.cab.se,2005:Incident/198559292024-01-29T11:07:51+01:002024-01-29T11:07:51+01:00MEPS - Operational information<p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>11:07</var> CET</small><br><strong>Resolved</strong> - The problem has been fixed and you can now work in MEPS as usual again. We apologize for any inconvenience this may have caused you. <br /><br />Please contact MEPS Support if you have any questions. <br /><br />Kind regards<br /><br />CAB</p><p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>10:52</var> CET</small><br><strong>Investigating</strong> - There are problems with using MEPS at the moment. We are sorry for this and are working to solve the problem as soon as possible. <br /><br />The error affects users in all markets. <br />We will keep you updated.<br /><br />Kind regards<br /><br />CAB</p>tag:status.cab.se,2005:Incident/198147462024-01-24T08:43:51+01:002024-01-24T08:43:51+01:00MEPS - Operational information<p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>08:43</var> CET</small><br><strong>Resolved</strong> - The problem has been fixed and you can now work in MEPS as usual again. We apologize for any inconvenience this may have caused you. <br /><br />Please contact MEPS Support if you have any questions. <br /><br />Kind regards<br /><br />CAB</p><p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>08:24</var> CET</small><br><strong>Investigating</strong> - There are problems with using MEPS at the moment. We are sorry for this and are working to solve the problem as soon as possible. <br /><br />The error affects users in all markets. <br />We will keep you updated.<br /><br />Kind regards<br /><br />CAB</p>tag:status.cab.se,2005:Incident/197904212024-01-22T10:28:04+01:002024-01-22T10:28:04+01:00MEPS - Operational information on MEPS Chat<p><small>Jan <var data-var='date'>22</var>, <var data-var='time'>10:28</var> CET</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>22</var>, <var data-var='time'>10:21</var> CET</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jan <var data-var='date'>22</var>, <var data-var='time'>07:03</var> CET</small><br><strong>Identified</strong> - There are problems with using MEPS Chat at the moment.<br /><br />We are sorry for this and are working to solve the problem as soon as possible. Our service/hosting partner was contacted yesterday and we hope for a swift handling of our support case. <br /><br />The error affects users in all markets. <br />We will keep you updated.<br /><br />Kind regards<br /><br />CAB</p>tag:status.cab.se,2005:Incident/197386022024-01-17T15:56:27+01:002024-01-17T15:56:27+01:00CABAS - Operational information<p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>15:56</var> CET</small><br><strong>Resolved</strong> - CABAS failure<br /><br />We have now solved the problem causing the failure in CABAS and we are monitoring the results of that. We apologize for the inconvenience that this may have caused. <br /><br />Kind regards<br />CAB</p><p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>15:10</var> CET</small><br><strong>Investigating</strong> - Incident in CABAS & CAB Plan<br /><br />Currently we have an incident in CABAS which affect the performance and/or availability. We apologize for the inconvenience that this may cause and are working to resolve this as soon as possible.<br /><br />It is not possible to log in to CABAS or CAB Plan at the moment. We apologize for the inconvenience.<br /><br />We will update this incident continuously.<br /><br />Kind regards<br />CAB</p>tag:status.cab.se,2005:Incident/197386162024-01-17T15:55:32+01:002024-01-17T15:55:32+01:00MEPS - Operational information<p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>15:55</var> CET</small><br><strong>Resolved</strong> - CABAS failure<br /><br />We have now solved the problem causing the failure in CABAS and we are monitoring the results of that. We apologize for the inconvenience that this may have caused. <br /><br />[Description of solution/work around] <br /><br />Kind regards<br />CAB</p><p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>15:10</var> CET</small><br><strong>Investigating</strong> - There are problems with using MEPS at the moment. We are sorry for this and are working to solve the problem as soon as possible. <br /><br />The error affects users in all markets. <br />We will keep you updated.<br /><br />Kind regards<br /><br />CAB</p>