Welcome to CAB Groups home for real-time performance, uptime and scheduled maintenance. Here we will provide you with both live and historical data on system performance. If there are any interruptions in service, a note will be posted here.
Resolved -
This incident has been resolved.
Sep 27, 09:08 CEST
Investigating -
Incident in CABAS
Currently we have an incident in CABAS which affect the performance and/or availability. We apologize for the inconvenience that this may cause and are working to resolve this as soon as possible.
Currently, it is not possible to send CABAS estimates if there are no rates for paint and plastic repair work in the CABAS rate agreement. This issue affects all repair shops that do not have subcontractors for paint and plastic and have not agreed on painting and/or plastic repair rates in their rate contracts with insurance companies.
Completed -
Patch 24.9.2 is up and running!
Sep 26, 21:30 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 21:00 CEST
Scheduled -
We are deploying a patch to fix the following main problems: - Fixed an issue that prevented sending CABAS estimates in the Finnish market when paint and plastic repair rates were not included in the CABAS rate agreement. - Minor bug fixes
How will this affect me as a user?
Will the system be available during the patch? - No Will the patch force a restart of the CSP client? - Yes Will the patch require download of a new CSP client? - Yes, it is not possible to run the old version after the patch.
For organisations running the CSP client as a centrally installed system with remote access, your service provider must download and install the patched version before the new version will be available for you as a user.
*) CSP stands for CAB Service Platform. The CSP client is the application containing CABAS and CAB Plan that is installed and run on the users local computers.
Sep 26, 11:23 CEST
Resolved -
This incident has been resolved.
Sep 25, 09:05 CEST
Investigating -
Issues with CAB Plan
Currently we have issues with CAB Plan. We apologize for the inconvenience that this may cause and are working to resolve this as soon as possible.
This affects all markets.
It is currently not possible to create commissions from CABAS estimates when the standard booking schedule contains external elements. A possible workaround is to use a booking schedule that does not contain external elements.
Completed -
Patch 24.9.1 is up and running!
Sep 24, 21:40 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 21:00 CEST
Scheduled -
We are deploying a patch to fix the following main problems: - Fix issue with creating commission from CABAS Estimate - Minor bug fixes
How will this affect me as a user?
Will the system be available during the patch? - No Will the patch force a restart of the CSP client? - Yes Will the patch require download of a new CSP client? - Yes, it is not possible to run the old version after the patch.
For organisations running the CSP client as a centrally installed system with remote access, your service provider must download and install the patched version before the new version will be available for you as a user.
*) CSP stands for CAB Service Platform. The CSP client is the application containing CABAS and CAB Plan that is installed and run on the users local computers.
Sep 24, 13:01 CEST
We have now solved the problem causing the failure in CABAS and we are monitoring the results of that. We apologize for the inconvenience that this may have caused.
Kind regards CAB
Sep 24, 16:18 CEST
Investigating -
Incident in CABAS
Currently we have an incident in CABAS which affect the performance. We apologize for the inconvenience that this may cause and are working to resolve this as soon as possible.
Resolved -
We have now solved the problem causing the failure in CAB Plan and we are monitoring the results of that. We apologize for the inconvenience that this may have caused.
Kind regards CAB
Sep 23, 10:53 CEST
Identified -
The cause of failure in CAB Plan is now identified and we are working to resolve the problem as soon as possible.
We will update this incident continuously.
Kind regards CAB
Sep 23, 09:29 CEST
Investigating -
CAB Plan failure
Currently we have a failure in CAB Plan. We apologize for the inconvenience that this may cause and are working to resolve this as soon as possible.
The failure affects [all markets/Sweden/Norway/Finland/Denmark/Estonia].
CAB Plan customers are not able to log in to CSP (CABAS or CAB Plan)